Frequently Asked Questions

What is the advantage of using monstergiftcard.com?
 
MGC is the only website which allows you the freedom and anonymity to buy, sell, and trade your unwanted gift cards without having to look for that exact match.
 
How does Monster Gift Card ensure that every transaction is guaranteed?
 
MGC is in possession of every gift card listed on the site. MGC verifies the value of each card before it is sent to the buyer.
 
What happens if I receive my gift card and it is not the correct value?
 
Once MGC takes possession of a gift card we guarantee that the stated value of the gift card is what you will receive. If not, we will send you another gift card to make up the difference or send you the difference in cash. It’s your choice. 
 
Why do I have to send my card to Monster Gift Card?
 
When you mail your gift card to MGC we verify the value of the gift card. Because MGC has physical custody of the gift card, we ensure and guarantee a smooth transaction between the buyer and seller. The buyer never has to worry about receiving the gift card; and the seller never has to worry about being paid.
 
How should I send my gift card to Monster Gift Card?
 

We suggest using the United States Postal Service which is the most cost effective. Gift cards should be sent to MGC insured with delivery confirmation.

 

Can I send multiple cards to MGC in the same envelope?

Yes, in fact we encourage it.  By doing so you save money on shipping and use less paper.

 

 What are Monster Points?

 
Monster Points allow for the trading of gift cards between the buyer and seller. Each point and fraction thereof, is equivalent to one dollar. For example; 1.5 points = $1.50.
 
What is the advantage of using Monster Points?
 

Other websites allow you to trade gift cards with other users dollar for dollar but you must have a gift card that the other party wants. You must then arrange for payment and send the gift card to the other party.  Monster Points eliminates this!

 

How do Monster Points work?

 

Seller lists a card for sale and agrees to accept Monster Points. Buyer wants to purchase the sellers card and pays the seller in Monster Points. Seller now has Monster Points to spend on the card of their choice. For example; Seller lists a $100 Best Buy card and wants to receive 100 Monster Points. The Buyer pays the seller 100 Monster Points. The transaction is handled by MGC and credits the seller 100 Monster Points and sends the buyer the Best Buy gift card.

 

How do I accumulate Monster Points?
 

You can accumulate Monster Points in three ways. You can sell your gift card to MGC and elect to receive points instead of cash. Typically you will receive more points than cash. The second way to accumulate points is to list your gift card for sale and choose to receive points from a buyer, or you can purchase points from MGC.

 

What happens if I don’t have enough Monster Points to complete the transaction?

 

 When you checkout you have the option of paying cash to complete the transaction.

 

How do I sell my gift card to Monster Gift Card?

 
The first thing you do is register by clicking the "register" tab located at the top right corner of the home page. Next, click the sell tab and choose Option A. A keyboard will appear that allows you to select a merchant. Click on the first letter of the selected merchant. If your merchant is not listed, contact MGC to see if we will purchase your gift card. Enter the value of your gift card to see how much MGC will pay you for gift card. If acceptable, click "sell card" and print out the mailing information and bar code. Send your gift card to Monster Gift Card with the mailing information you printed out.
 
How long does it take to receive my money when I sell my gift card to Monster Gift Card?
 
MGC will send you a check within two business days after receiving your gift card. 
 
How do I sell my gift card myself?
 
The first thing you do is register by clciking the "register" tab at the top right corner of the home page. Next, click the sell tab and choose Option B. A keyboard will appear that allows you to select a merchant. Click on the first letter of the selected merchant. If the merchant is not listed, contact MGC and we will enter the merchant information for you. Next enter the value of your gift card. Enter the dollar value and/or points you are willing to accept for your gift card. Click "sell card" and print out the mailing information and bar code. Send your gift card to Monster Gift Card with the mailing information you printed out. Upon receipt MGC will list your gift card for sale.
 
How do I receive payment when a buyer pays me cash?
 
MGC will send you a check within two business days minus the listing fee after receiving payment for your gift card.
 
 
How long is my gift card listed on Monster Gift Card?
 
MGC will list your gift card for 90 days at no charge.
 
What happens if no one wants to buy or trade for my gift card?
 

MGC will remind you via e-mail every 30 days that your gift card is listed for sale. Less popular gift cards may require that you lower the price. If after 90 days, your gift card has not been sold, MGC will send your gift card back to you at no charge. MGC may elect to make you an offer to buy your card instead of sending the gift card back to you. 

 

What are the fees associated with selling or trading a gift card?

 

 The only fee charged is to the seller. The buyer is never charged. Our competitive listing fee is 4.95% of the value of the final sales price + $1.49.
 
Who should I contact if I have a question?
 
Many of your questions can be answered by checking the FAQ page. If your question has not been answered to your satisfaction please contact customerservice@monstergiftcard.com or call our toll free number.
 
Does Monster Gift Card sell personnel client information to outside parties?
 
Absolutely not! At MGC your personnel information is not for sale at any price or distributed to any outside party other than to those required to complete the transaction: ie: a credit card company.